Terms & Conditions

 

Your Booking

We will collect 1 nights deposit at the time of booking through our ‘Bookalet’ site, with the balance being payable on arrival at Whinfield.

Booking for 4 or more nights attracts a discount of 10% on the quoted room rate. Booking for a whole week will have a 15% discount on the room rate.

Amending or Cancelling your Booking

We understand that sometimes you need to change your plans. Should you need to alter your reservation in any way please let us know as soon as you can.

If you cancel your booking up to and including 10 days before your arrival you will receive the full refund of your booking deposit. Less than 10 days notice and your booking fee will not be returnable.

General Information

Please be aware that all the guest rooms at Whinfield B&B are on the First Floor and there is no lift.  We of course are always on hand to help with luggage.

We operate a strict no-smoking policy throughout the building.

If you have any queries or specific requirements, please do not hesitate to contact us.

Check-in and check-out times

Check-in time is between 3.00 and check-out time is 10.30 though we do try to be flexible when possible.

Keys

You have access to the front door at Whinfield and your room for 24 hours of the day using the set of keys provided on your arrival.  There is no separate guest front door access to Whinfield.

Extra Beds

We do not offer any extra beds as our rooms are for occupancy for two adults only.

Children

We regret we are unable to accommodate children under 11 years of age.

Pet Policy

We can not offer space for pets at Whinfield.

Damage

We reserve the right to charge you to cover the cost of rectifying any damage caused to the property or replacing any items that are missing when you leave.

Liability

Please note that we cannot accept any liability for the damage, loss or injury to any member of your party or any vehicle or possessions, unless proven to be caused by a negligent act by ourselves.

Whinfields B&B near Salcombe and Kingsbridge